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Passenger Assistance

Information for disabled passengers visiting the airport

Download our Hidden Disability Passport

Download Here

Assistance Provided

We are able to help passengers in a variety of different ways both inside and outside the terminal building.

Obtaining Assistance

If you need assistance for your journey, you must register your requirements with your airline.

Getting to the Airport

You can get to Newcastle Airport by car, taxi, bus, metro, train and bicycle.

Contact Us

You can contact the airport for further information on making arrangements for your trip.

Airport Layout

Click to find the latest airport layout and distances.

Hidden Disabilities

Airports can be busy environments and we understand that for those with hidden disabilities this can cause distress.

Performance Standards

Download our latest performance standard statistics.

Working with Disability Groups

Find out more about the work we have been doing to improve the airport experience for those passengers who have disabilities.

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