Passenger Assistance

You can get to Newcastle Airport by car, taxi, bus, metro, train and bicycle.

Airports can be busy environments and we understand that for those with hidden disabilities this can cause distress.

We are able to help passengers in a variety of different ways both inside and outside the terminal building.

Click to find the latest airport layout and distances.

You can contact the airport for further information on making arrangements for your trip.

Download our latest performance standard statistics.

If you need assistance for your journey, you must register your requirements with your airline.

Our security staff are aware of varying disabilities and will conduct any searches as efficiently and sensitively as possible

Find out more about the work we have been doing to improve the airport experience for those passengers who have disabilities.