Lost Property

For property left in and around the airport terminal including car parks and onboard the aircraft, please contact our Lost Property department:

Please email us with your name, telephone number and a full description of your lost property. Messages are responded to Monday to Friday (excluding Bank Holidays). Please allow two working days for a response. 

A £10 administration charge will be made to collect any found items. Collection times are between 9:00-12:00 and 13:00-15:00 Monday to Friday. Property will be held for three months. Any property not claimed in this time will be disposed of securely.

Should you wish to have your lost property posted to you, a £20 administration charge will apply plus postage. Payment will be required before dispatch.

Please note: This service does not handle calls for lost baggage that has gone missing after check-in. Please see Lost Baggage.



Passports found at the airport are returned directly to HM Passport Office to protect the identity of the owner. No records are kept of lost passports at Newcastle Airport.

If your UK passport is lost or stolen you must report it. Please go to www.gov.uk/report-a-lost-or-stolen-passport for further advice.