Swissport act as Handling Agents for many airlines at Newcastle International Airport. Baggage should be reported missing in person at the time of your arrival, and passengers will be supplied a unique Property Irregularity Report (PIR) reference number once they have reported their item of hold luggage as missing.
Your PIR reference is a combination of 5 letters and 5 digits, example: NCLZZ12345. If you haven't received a PIR reference number within 48 hours of arriving at the Airport, we recommend you contact your airline.
If you have received a PIR number, you can track the status of your lost luggage on your airline's website of using the link below. You will require your PIR reference number to track your baggage. Swissport will be in touch as soon as possible regarding delivery of your baggage.
Swissport
Swissport are the Ground Handling agent for all airlines excluding Jet2.com at Newcastle Airport. To contact Swissport, please call 0191 214 4427.
Opening hours are 07:00 - 23:00 daily. Please note, a voicemail service is in operation.
Jet2.com & Jet2holidays
If you have flown with Jet2.com or Jet2holiday and have lost an item of your luggage, the baggage handling team at Newcastle Airport can be contacted on 0191 214 4535.
Opening hours at 04:00 - 22:00.