Contact Information

For airport enquiries, our team is available Monday to Friday, 9 am to 5 pm (excluding Bank Holidays).

If you require information about your flight, including check-in, baggage, boarding, seats, or passenger assistance, you should contact your airline directly.

Please note: We are receiving a high volume of enquiries and response times may take longer than usual.


By phone:

Contact Number
Customer Information 0871 882 1121 *
Flight Information 0871 882 1131 *
Car Park Bookings Please contact [email protected]

*10p per minute Service Charge, plus your telephone provider's access charge. Calls from mobiles may vary.


By email:

Contact Email
Airport Enquiries [email protected]
Airport Car Park Enquiries [email protected]
Website Enquiries [email protected]
Customer Feedback [email protected]
Lost Property [email protected]
Noise Complaints [email protected]


By post:

Newcastle International Airport
Newcastle upon Tyne
NE13 8BZ



If you wish to give us feedback about any aspect of your journey through Newcastle International Airport, please use the contact details below: