ID Centre

This page contains all you need to know about the issue of Newcastle Airport’s Airside ID Passes.

 

Newcastle Airport uses Airport IDGateway to manage the issue of all ID passes. To become a sponsoring company, please contact the ID Centre on: [email protected]

 

Login to IDGateway here: AirportGateway

 

Download the IDGateway User Guide here: IDGateway™ Limited

 

 

ID Pass Regulation Guidance

The below links provide more information on the rules and regulations relating to ID passes issued from Newcastle Airport, including signatory and pass holder responsibilities which will be signed for by the applicant at the point of ID issue:

The ID pass scheme rules are contained within NIAL Notice 25 2024

Comprehensive requirements for the application of a full airside ID pass are contained within the Full Airside ID Pass Guidelines

Guidelines for Temporary Visitor and Employment passes

Authorised Signatory Responsibilities

ID Pass Holder Responsibilities

Forms and Templates

The following forms should be used when uploading an application through IDGateway:

Form 1 – Full Airside ID Pass Application Form To be used when applying for a new airside pass

Form 2 – Reissue of an ID Pass Application Form To be used when applying to renew an airside pass

The following templates have been prepared to assist in the collation of compliant references. Please feel free to use these templates and amend them to fit your company’s style.

Template 1 – Employment Reference To be sent by Sponsor to employers within last 5 years

Template 2 – Sponsoring Company Reference To be completed by Sponsor if applicant is already employed

Template 3 – Self Employment Reference To be completed by Accountant

Template 4 – Employment Agency Reference To be completed by agency rather than individual placements

Template 5 – Education Reference To be completed by school, college or university

Template 6 – Gap in Employment Reference To be completed by non family member who has been in regular face to face contact with applicant during specified periods over 28 days

Template 7 – Voluntary organisation Reference To be completed by charity if applicant has spent time volunteering

Template 8 – HMRC verification

Quick Info

Pass Office Details

  • Opening times: Monday – Friday between the hours of 09.00–12.00 and 13.00-15.00 (excluding bank holidays)
  • Contact details: 0191 2143532 or [email protected].
  • Location: Level 0 of the terminal building.  

Pass Office Appointments

  • Late arrivals in excess of 15 minutes will need to rebook appointment.
  • Ensure the correct photo ID (and CRC if necessary) is brought to the appointment.
  • A CRC is no longer required for the reissue of airside passes.  Only the initial airside pass application or landside passes require a CRC (which is valid for 6 months before date of pass issue).

Lost/Stolen ID pass

  • Report to the pass office and/or airport security immediately. Out of hours, contact the airport duty manager on 0191 2143461.

Inactive ID Pass

  • After 60 days of inactivity a pass will park. To unpark, contact the pass office within 24 hours of arriving onsite. Out of hours, contact the airport duty manager on 0191 2143461.
  • If an ID pass has been inactive for a period of 6 months or longer, GSAT will need to be retaken. The pass will only be unparked once a new certificate is submitted to the pass office.

Fire Training and GSAT

  • A 30 day grace period will be granted to new employees who have not completed fire training prior to pass issue. Fire training must be completed within the 30 days, otherwise the pass will expire.
  • There are no exceptions. To book fire training, please email [email protected]
  • GSAT certificates from certified companies will only be accepted and must include Module 5.

Uploading documents to AirportGateway

  • Ensure documents are merged and in the correct order to speed up the clearing process.
  • Ensure documents are in colour and are not blurred.

Temporary passes

  • It is the sponsoring company’s responsibility to print any temporary passes through AirportGateway. Only landside/airside passes are issued at the pass office.
  • All temporary passes will be cleared prior to the date they are required. For full pass applications, these will be cleared as soon as possible, but this may take longer during our peak periods.