Airport Facilities

Changing Places Toilets

Newcastle Airport now has a Changing Places toilet. The toilet is in the Check-In area which is prior to going through security. If you are unsure where to find the facility, ask a member of staff - they'll be happy to help.

This facility will make a huge difference to customers who have a disability who travel in and out of Newcastle airport.

People with profound and multiple learning disabilities, as well as other serious impairments such as spinal injuries, muscular dystrophy, multiple sclerosis or an acquired brain injury, often need extra facilities to allow them to use the toilets comfortably.

Changing Places toilets are different to standard disabled toilets with extra features and more space to meet these needs.

For more details on the Changing Places facilities, go to

Prayer Room

At Newcastle Airport there is a Chaplaincy Team, which has the simple ethos that everyone is welcome.

A prayer room is open 24 hours a day providing a place for quiet contemplation and prayer. This room is located on level 2 of the main terminal building.

Prayers for the whole airport community are said on Fridays at 12.35pm in the prayer room. Please join us if you can.

For additional information please contact:
+44 (0) 191 214 3416 or by email on [email protected]


Smoking is not permitted within the terminal building. Smoking of e-cigarettes is also not permitted anywhere in the terminal building.

Smoking Areas

Before security

Designated smoking shelters are available to the front of the terminal building. For the convenience of others, please use the areas provided.

After security

Bar 11 have an outside smoking areasfor those of you who enjoy a cigarette alongside your beer - just ask the staff and they'll point you in the right direction.

Please note, these areas are for Bar 11 patrons only.


WiFi is available throughout the terminal building, giving you access to all the information you need while on the move.

The free service can be accessed by connecting to the network _NCLFreeWiFi, we also provide a faster, premium service which can be accessed via _NCLPremiumWiFi. Our premium services costs £5 and is perfect for video streaming and gaming.