Passengers who are disabled or with reduced mobility are required to be security searched following directions from Department for Transport.
Such customers can avoid the walk-through metal detector but will be subject to a hand search of their person to a sufficient depth to ensure no prohibited articles are being carried. The security team is aware of varying disabilities and will conduct any searches as efficiently and sensitively as possible.
Any wheelchairs and or electric mobility aids are subjected to a visual search, hand search, and an explosive trace detection check to ensure that there are no prohibited items concealed.
Private search facilities are available at any stage of the security process and can be requested by the customer. This consists of two same sex security team members carrying out a hand search of the customer and their mobility equipment until they are satisfied that no prohibited items are being carried.