3 Jul 2017

Preparing passengers for summer season

With the summer season now getting underway, Newcastle International is reminding passengers to be prepared when travelling through the airport.

Over 3.7m passengers are expected to pass through the terminal during the entire summer period and to ensure the best possible experience, the airport is issuing the following guidelines, when passing through Your Airport:

  • You will be required to present your boarding pass upon entry to the security area. You do not need to show your passport at this stage.
  • Please remove all electrical items from hand baggage (including mobile phones), along with any cables and wires that accompany them prior to x-ray.
  • All items must be 100ml or less and fit in a transparent one-litre re-sealable plastic bag no larger than 20cm x 20cm (8 inches x 8 inches).
  • Liquids which are to be used during the trip for medical purposes or special dietary requirements, including baby food are allowed.
  • You may be asked for proof of authenticity. Liquid items larger than 100ml will not be allowed through the security checkpoint.
  • Please pack anything larger than 100ml in your hold baggage before it is checked in. Essential medicines for the period of the trip may be permitted in larger quantities above the 100ml limit, however they will be subject to a separate screening process, authentication and passengers must have obtained the prior agreement of their airline.
  • Before screening, please remove outdoor jackets, belts and boots or high-heels.

Jon Sunderland, Security Manager, said: “Our customer’s journey begins as soon as they arrive at the airport and with a little preparation, there’s a lot they can do to make sure they travel through security as quick and hassle-free as possible.

The safety and security of our passengers is the airport’s number one priority. In 2016, 99% of our passengers passed through security in under 6 minutes and we hope these simple guidelines will help us to continue these excellent results and help smooth the process when passing through security.”

In July 2016, Newcastle Airport signed up to the Aviation Industry Code of Practice on Disruptive Passengers, aimed to create a common, consistent approach that co-ordinates and enhances existing efforts to prevent and minimise disruptive passenger behaviour.

The Code is underpinned by some clear principles that include:

  • All passengers are responsible and accountable for their own behaviour.
  • Disruptive behaviour cannot and will not be tolerated.
  • Reducing disruptive behaviour is a shared responsibility of all partners on the ground and in the air.

Jon Sunderland, added: “Whilst disruptive behaviour is rare here at Newcastle, we would urge all those travelling to act responsibly and respect their fellow passengers, enabling everyone to have the best possible experience here at the airport and on their journey.