Supervisor Revalidation Feedback

See below for feedback from past participants of our Supervisor Revalidation course:

Jack McLoughlin
Airport Fire Officer, Dublin Airport
September 2011

I recently attended a Supervisor Revalidation course at Newcastle International Airport. To be honest I was not looking forward to it. I normally attend these revalidation courses and it’s usually the same old same old. I learn absolutely zilch and just go through the motions.

What a breath of fresh air Newcastle was. The first two days of the course we were introduced to both the Incident Command System and Analytical Risk Assessments by the Tyne & Wear Fire & Rescue Service at their training centre in Sunderland and at the Airport Fire Station. I learned so much. We also had a pilot who came along and explained emergency incidents from a flight crew’s perspective. Brilliant.

We then had our assessments on the fire ground over the next two days which were handled very professionally by our instructors Steve and Wayne.

Everybody in the Newcastle Airport Fire Service was very friendly and approachable. We were made to feel so welcome. The facilities at the Airport Fire Station were excellent and the food (especially the pies) could not be faulted.

There is a good operation being run at Newcastle Airport Fire Service and great credit must go to Steve Armstrong and all the lads. I would seriously recommend Newcastle for future training courses. Thanks again for a truly enjoyable week.

David Cunningham
Deputy SAFO, City of Derry Airport
Sept 2011

I was very impressed with the Supervisor revalidation course carried out at Newcastle Airport. I thought it was very well thought out, and very well presented and was a breath of fresh air. I was also very impressed with the professionalism and attitude of the instructors and also of the firefighters that made up the crew for exercises, and also the duty crews on station who made us very welcome. The hospitality that was shown to us was excellent, nothing was a problem.

I particularly liked carrying out the course on a working station, with the instructors being operational officers, who are carrying out the same role as me on a day to day basis.

The incident command suite at the Tyne and Wear Headquarters was very impressive, and the input of the local authority officers was very informative, professional and very welcome. I thought having a local authority officer on the course was also very good, this can only enhance understanding and good working relationships between the two services.

I thought the course was relevant and current. The balance between theory and practical was well balanced. Well done Newcastle.

Ron Johnson
Fire Service Manager, Gloucestershire Airport
September 2011

The Supervisor Revalidation course exceeded all expectations from day one. The friendly and helpful instructors along with the team provided the backdrop for an enjoyable and balanced course, also providing valuable knowledge – additional inputs from the Tyne & Wear Fire and Rescue Service (Incident Command) were very helpful. The information from the airline pilot’s perspective on incidents was informative and invaluable.

The Airport Fire Station and training facilities did not disappoint, again a friendly, clean training environment (Something you can all be proud of!). You also provided a realistic and fair assessment on the fire ground.

How you can all be so helpful, friendly and professional beats me! Spot on!

Graham Spinks
Fire Service Station Manager, Newquay Cornwall Airport
April 2011

Congratulations to Newcastle Airport Fire service, along with a colleague I was fortunate enough to attend the first ever Supervisor’s revalidation course.

The professionalism of the course Instructors plus the facilities on offer along with Tyne & Wear Fire & Rescue Service were excellent. The course content both theoretically and practically was not only proportioned evenly but relevant. From our arrival until the conclusion of the course we were made to feel very welcome from all involved.

Who said you can’t teach an old dog new tricks? Try something different.

I can’t praise Newcastle enough other than to recommend to my superiors that they in future use Newcastle for subsequent revalidation courses.

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