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Press Releases

Press Releases

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Eastern Airways celebrates 10 years on Newcastle-Birmingham route

DATE: 11-04-13

Eastern Airways is celebrating the 10th anniversary of its service between Newcastle and Birmingham, which provides an important, fast business link for commuters connecting between the North East and the Midlands.

To mark the occasion, a selection of north east travel agents, including representatives from Horncastle Travel, Hogg Robinson Group, Norseman Travel, Dawson & Sanderson and Business Travel attended a hog roast last night at the Double Tree by Hilton Newcastle Airport hotel.

The UK’s second largest regional airline first started operating the route in 2003 following British Airways decision to withdraw from the route. Up to 24 flights are offered each week, providing a choice of day return weekday options with timings aimed at business travellers.

The domestic air link is used by a wide cross section of businesses including those from engineering, law, finance, government, IT, communications and manufacturing industry sectors, helping to forge strong business links between the two regions.

Over 17,000 flights have been operated between Newcastle and Birmingham since Eastern Airways started the route.

Kay Ryan, Eastern Airways’ commercial director, said: “The 10th anniversary of this route shows our commitment to the region by providing a long established, convenient air service to further strengthen important business links between the North East and the Midlands. Our schedules and timings between Newcastle and Birmingham allow for day return trips, saving business travellers valuable time at a reasonable price.”

Chris Sanders, Newcastle International Airport’s aviation development director, said: “The Birmingham route also provides an important link to a number of other cities such as Coventry, Milton Keynes, Gloucester, Worcester, Wolverhampton and Oxford making it easier to do business across a whole swathe of England. With Eastern Airways’ schedule, there and back in a day means more time to do business and less time spent travelling. We’re delighted to be celebrating its tenth anniversary at Newcastle.”

A dedicated fast track security channel is offered at Newcastle Airport for all Eastern Airways passengers to avoid any queues at security search, which also enables the airline to close check-in just 30 minutes before the departure time. Passengers flying with the airline are not charged for check-in, baggage, choice of seat or onboard drinks and snacks.

Flights to Aberdeen, Cardiff and Stavanger in Norway are also offered by Eastern Airways from Newcastle Airport.

Eastern Airways provides a comprehensive network of domestic flights spanning the length and breadth of the UK and also flies from airports in Norway and France. It operates a fleet of 31 aircraft consisting of regional jets and turbo prop aircraft.

Emirates takes over Newcastle Tyne and Wear Metro

DATE: 05-04-13

Emirates, one of the world’s fastest growing airlines, has announced a year-long sponsorship of the Tyne and Wear Metro, displaying travel inspiration to Newcastle passengers on the exterior of four Metrocars. The deal demonstrates the airline’s continued support for Newcastle and the North-East region, highlighting it as a major UK hub.

Launching next month, the advertising campaign will display Emirates’ iconic ‘Hello Tomorrow’ imagery on the facade of two Metrocars comprising two carriages. The eye-catching images, revealed across 56 metres of the Metrocars’ exterior, are designed to provide inspiration to Newcastle passengers on their daily commute, showcasing a variety of destinations offered by Emirates from Newcastle International Airport.

Some of the top 10 2013 destinations from Newcastle featured on the carriages include Australia, Hong Kong, Bangkok and of course, Dubai. In addition to the wrapping of two Metrocars, Emirates will be prominent within the interior with 32 internal carriage cards per car, showcasing further Emirates destinations.

The wrapping of the Metrocars follows last year’s upgrade of the daily flight service to Dubai from Newcastle on the fifth anniversary of the service’s launch. The upgrade saw passengers in the North East offered 2,000 mores seats a week and improved on-board facilities, including the award-winning ice entertainment system.

Laurie Berryman, Emirates Vice President UK, commented: “Emirates’ branding of the Metro demonstrates our continued investment in the North East and showcases it as a key regional hub.

“Sitting on a train during a commute is the ideal time to plan future getaways and we hope the wrap provides some destination inspiration for our passengers as they consider their next Emirates flight from Newcastle International Airport.

“We are the only long-haul, scheduled airline to fly daily from Newcastle to Dubai and beyond, allowing our North Eastern passengers to experience long-haul travel from Newcastle, rather than having to change in London or a continental European hub.

“Our commitment to the North East includes Emirates’ sponsorship of Durham County Cricket Club and the recent upgrade of our daily flight to Dubai to a Boeing 777-300ER aircraft, due to passenger demand. This is the longest aircraft to operate out of Newcastle airport, and represented a capacity increase of more than 50 per cent as well as an upgraded service for all passengers.”

Dave Laws, Chief Executive of Newcastle International, said: “It is exciting to see Emirates making a further investment in the North East by branding not one, but two, Metro trains. The Metro is an important ground connection for the Airport, and it will be great to see Emirates wrapped trains travelling between the Airport and the key centres served by the Metro network.”

Sharon Kelly, Director of Customer Services at DB Regio Tyne and Wear, which operates the Metro on behalf of Nexus, said: “This investment by Emirates in the North East is excellent news and shows the confidence they have in the region. Metro offers customers a fast, frequent and convenient way of travelling to and from Newcastle International Airport. Whether it’s a business trip or a holiday you’re going on to any of the many destinations available, including Dubai with Emirates, we can help get your journey off to a great start.”

easyJet marks a decade in Newcastle with new link to Jersey

DATE: 26-03-13

easyJet today (26 March) celebrated its tenth anniversary at Newcastle International Airport by launching a new flight to Jersey and throwing a birthday party for passengers.

• In the decade since its first flight easyJet has become the largest operator at the airport
• The first destinations were Belfast, Barcelona and Alicante – all of which operate today
• Since 2003 over 13 million passengers have flown with easyJet through Newcastle
Since launching their first flights in March 2003 to Belfast, Alicante and Barcelona, easyJet has flown over 13 million passengers to destinations across Europe and the UK. Jersey is the 13th destination served from the airport by easyJet.

Hugh Aitken, Commercial Manager for easyJet, said: “Newcastle was one of the first UK bases easyJet opened outside London and as we’ve grown across Europe it has remained one of our most important hubs. We are really grateful to our passengers in the North East who have chosen to fly with easyJet over the last ten years and our team who have worked exceptionally hard to make travel easy and affordable.

“As the warmest of the British Isles Jersey makes a great holiday destination, with beautiful beaches and a rich history.”

easyJet in Newcastle:
• The most popular destinations over the last ten years are Bristol, Barcelona, Belfast, Majorca and Malaga
• easyJet employs over 150 staff in Newcastle
• More than 70 easyJet flights take off from Newcastle International Airport every week
easyJet has three aircraft based at Newcastle, including an A320 which is amongst the largest in the fleet

Dave Laws, Chief Executive of Newcastle International Airport, said: “We’re delighted both with the launch of this new route to Jersey and to be celebrating ten years with easyJet at Newcastle International Airport.

“easyJet is an important airline partner here at Newcastle and together we’ve helped millions of passengers from the North East explore and enjoy new destinations across Europe and beyond. Ten years is a wonderful milestone and we’re looking forward to the next ten years in which we hope to see easyJet growing from Newcastle with additional exciting new destinations.”

To celebrate a decade at Newcastle international Airport easyJet served up orange birthday cake and Jersey ice cream for customers travelling on the new flight, which was flown by local Captain Graham Brooks who grew up in Jersey and now lives in the North East.

From today easyJet will offer two flights per week to Jersey departing on Tuesdays and Saturdays with fares starting from £20.49 including all taxes and charges. easyJet expect to carry over 30,000 passengers to and from the British Island over the next year alone.

Travel update - Metro Closure 24-03-13

DATE: 22-03-13

Nexus will be carrying out essential maintenance work on the Metro line as part of the £385 million Metro modernisation programme. The latest area of work is between South Gosforth and Kingston Park. This section of line will be closed on Sunday 24th March until 12.30pm. The Metro line will be running as normal from the Airport to Kingston Park, with a replacement bus in operation. It is anticipated that journeys will take longer than usual.

If you require any additional information please see the Nexus website www.nexus.org.uk.

Give the Apple of Your Eye the Big Apple with Jet2.com and Jet2holidays

DATE: 26-02-13

Jet2.com and Jet2holidays are giving northern customers another chance to grab a bite of the big apple, direct from Newcastle International Airport

On sale from today, there are two outbound flights taking off on 21st November and 5th December 2013 – perfectly timed to treat a loved one to a pre-Christmas getaway in one of the world’s most romantic cities. Whether choosing to take advantage of the return flight from just £439 per person or booking a complete shopping break with Jet2holidays from £679* per person, giving the gift of the Big Apple is bound to make loved ones and wallets smile! 

Steve Heapy, Chief Executive at Jet2.com and Jet2holidays said: “We are thrilled to offer our local customers the chance to jet off to New York again this year. Our great value flights and package breaks are always extremely popular, so much so that we have put New York on sale even earlier this year. This way our customers have more time to plan their trip so they don’t miss out on the glamour and buzz of this thriving city . Booking early also ensures those looking atfter their finances will have plenty of dollars left to spend on all the must-see and do activities New York has to offer on the run up to Christmas. Those wanting to book a Jet2holidays package break can also book for a deposit of just £60 per person.” 

Dave Laws, Chief Executive of Newcastle International Airport, said: “Jet2.com’s direct New York flights have become a tradition for North East travellers, so it’s great to see them available so early this year. New York is the city that never sleeps and a vibrant destination which really is a must see. We expect these flights will be very popular so we’d urge passengers to make the most of this exciting experience and book now.” 

For flights visit www.Jet2.com or to book your shopping break visit www.jet2holidays.com. 

To find out more about Newcastle International Airport visit www.newcastleairport.com

Airline launches new Route Pass product to benefit regular travellers

DATE: 12-02-13

A new route pass offering 25% discount for travellers booking four return flights has been launched by Eastern Airways across its network, including services from Newcastle International Airport.

The new 4-4-3 Route Pass product initiative introduced by the UK’s second largest regional airline will benefit regular commuters when they purchase four flights for the price of three on any Eastern Airways route.

As part of this new product offering, fares are fully flexible, there are no change fees and passengers will automatically gain access to a number of airport executive lounges.

Eastern Airways provides day return options on many of its routes across the UK and Norway. It also offers fast track security channels at the busier airports it operates from, a fully inclusive service including allocated seating, free hold baggage allowance, along with complimentary drinks and snacks.

Kay Ryan, Eastern Airways commercial director, said: “We’re offering some fantastic savings through this new initiative which also gives customers full flexibility to make as many changes as they want for travel dates and they receive VIP treatment with executive lounge access at applicable airports. We expect the new 4-4-3 Route Pass will prove very popular with business commuters and travellers that make frequent journeys.”

Eastern Airways also offers the Zonal Route Pass providing six flights from the price of four.

The 4-4-3 Route Pass is bookable through travel agents and via Eastern Airways Reservations on 08703 669100.

The airline first started operating scheduled flights from Newcastle in 2003 and provides a choice of daily services to Aberdeen, Birmingham, Cardiff and Stavanger (Norway) from the airport.

Eastern Airways provides a network of services flying from 20 airports in the UK, Norway and France. It also has three 50-seater Embraer 145 jets, two 37-seater Embraer 135 jets, eight 50-seater Saab 2000 aircraft and is the largest operator of 29-seater British Aerospace Jetstream 41 aircraft in the world with 18.

SAS now flying to Copenhagen from Newcastle

DATE: 05-02-13

SAS started its new direct route between Newcastle and Copenhagen yesterday, 4 February 2013, with the first aircraft leaving Newcastle for Copenhagen at 7:10pm.

The flights to Copenhagen will operate Monday to Friday, once a day, with an extra Sunday flight added from 7 April 2013. Flights will start from just £96 one-way including all taxes and charges.

The Newcastle-Copenhagen timetable from 4 February 2013 is as follows:
• Newcastle – Copenhagen: departure 19:10 – arrival 21:50
• Copenhagen – Newcastle: departure 18:00 – arrival 18:40

Caroline Theobald, honorary Swedish Consul and chairman of the north east chapter of the Swedish chamber of commerce, said: “The Swedish residents of the north east were thrilled when they heard about the new SAS flight. The route brings Scandinavia even closer to the region and will help many people travel to Swedish destinations as well as Denmark and Norway.”

Lee Carlin, General Manager of Grundfos, said: "I am delighted that a fellow Scandinavian Company has created a strong tie with the North East of England. We are very happy that this new route to Copenhagen is now open and I hope that many of our colleagues will use this route going forwards and encourage many more to visit the North East of England."

Connections are available at Copenhagen to a number of onward points including:
• Finland (Turku and Helsinki)
• Sweden (Gothenburg and Stockholm)
• Norway (Oslo, Bergen)
• Poland (Warsaw, Gdansk, Poznan, Wroclaw)
• Lithuania (Palanga)
• Denmark (Aarhus, Billund, Aalborg)

Newcastle Airport positive for the year ahead

DATE: 30-01-13

Newcastle International Airport is gearing up for a busy year ahead as it aims to be the most welcoming airport in the UK.

The region’s largest airport is already flying high following a successful 2012 and got the year off to a great start with the launch of its new customer-friendly website. The airport also recently installed new customer feedback machines in the security area to check whether its customers are ‘Happy or Not’. The high-tech devices feed back results to the airport team regularly to ensure that customers are getting the best experience possible.

Dave Laws, Chief Executive of Newcastle International Airport, said: “Last year was a great year for the airport as well as the North East travelling public. We secured a number of new routes to sought-after destinations, were honoured with the AOA Award for best UK airport under six million passengers for the fourth year in the row and welcomed a 50% increase in seats on our Emirates service to Dubai with the 428-seat Boeing 777.

“We also officially opened our £3.2 million terminal development - with improved security search facilities, and welcomed our new 49% shareholder, AMP Capital.

“This year is already off to a fantastic start. Our new website - with improved usability for passengers and a more visual feel - has gained very positive feedback from users and our results from our ‘Happy or Not’ machines show that we’re providing excellent customer service to our passengers day in, day out.

“As well as reaffirming our dedication to excellent customer service, we recently announced that Maggie’s in the North East as our adopted charity for 2013 and 2014 so we’ll be getting involved in lots of fundraising activities over the coming months which is very exciting. We’re also looking to the future and are in the process of redeveloping our master plan strategy which will show our aspirations up to 2030. We look forward to celebrating 10 years with easyJet this year too.

“Our aim is to be the most welcoming airport in the UK and this year, we’re going above and beyond once again for our customers.”

Newcastle International Airport in numbers

• Newcastle Airport employs 3,200 people on site and contributes more than £646m to the North East every year.
• The value of UK exports shipped via Newcastle Airport is £173.6m.
• The airport supports £182.4m in GVA through on-site activity, £27.4m in GVA through directly related off-site activity, £135.7m in GVA through indirect and induced effects in the North East.
• On the basis of 2012 traffic levels, analysis by York Aviation suggests the services provided by the Airport will bring economic benefits of £243.2m to the region.

Airport’s new website takes flight

DATE: 10-01-13

The region’s largest airport, Newcastle International, has launched its new website to positive passenger feedback.

The site, www.newcastleairport.com, has been fully redeveloped, creating a cleaner, less cluttered online tool which aims to help passengers navigate the site with ease.

With over 3.5 million visits, 1.3 million unique visitors and 30 million page views every year, the number of users logging on to the airport’s site continues to grow. The new website is compatible with smartphones and tablets.

David Laws, Chief Executive of Newcastle International, said: “We’re delighted with the initial feedback on our new website. In its first few days, we’ve received a wealth of comments about the improved navigation, look and feel so we’re delighted. Our site traditionally has always been very popular with customers but we’ve now made it even easier for customers to prepare for their journey, by making sure that car parking, lounge access, security fast track passes, taxis, and other essentials can all be booked very simply across the site.

“We’ve listened to what our customers want and have adapted the site so that it’s fully compatible with smartphones and tablets. Modern users are looking for data across a range of technologies so it’s only right that we made this a priority – and following the launch of the new website we’ve seen that over 40% of visitors are using mobile and tablet devices.

“We wanted to simplify the information so it’s in an easy-to-use format and also wanted to make the website visually appealing by using panoramic photography of the destinations served by our airline partners as well as vibrant images of the North East region. We think it shows a snapshot of some of the fantastic destinations we offer so we’re very pleased with the overall look.”

Up-to-date flight information, the latest news and retail and catering information is also readily available for customers.

The website navigation has been simplified to allow users to explore the site and the amount of text has been reduced. The site was developed by Fivesite, based in Bedford who previously worked on behalf of big brands including Thomson, Weetabix and Fujifilm. Regional design agency Stark Hartley Atkinson were also involved in the design of the new terminal, car parking, and destination maps.

Stewart Webb, Business Development Manager at Fivesite, said: “The team at Newcastle Airport are incredibly passionate about their airport. What was abundantly clear from the very start was the team never stop trying to improve the customer experience.

“Our challenge with the website was to reflect that passion and to ensure the new site was as welcoming as the Airport itself. To that end, we needed to make improvements in the online customer experience. This was achieved by designing the new website from the start to be as simple to use as possible, with clear concise navigation to a wealth of information, whilst at the same time ensuring the website did not become too cluttered.

“In addition the site adapts its content and navigation depending on what device the customer is using, be it a tablet, smart phone, PC or notebook. So now just like the Airport, no matter how you arrive, customers can be sure the online welcome they receive is the best in the UK.”

Dave Laws added: “We’d also like to thank everyone involved in the build and also Northumbria Helicopters, who kindly took our photographer on a ride around the region to get some fantastic shots of the local authority areas served. These photos can be seen on the homepage, as well as in other areas of the site.”

The launch of the website is phase one of the website development. The airport will be making continuous improvements and adding new features as development continues.

Members of the public are encouraged to feedback their thoughts on the new website by emailing feedback@newcastleinternational.co.uk or contacting the airport via Facebook or Twitter.

Newcastle Airport offers Maggie’s an early Christmas present

DATE: 24-12-12

Maggie’s in the North East has been given an extra special Christmas present by being named as Newcastle International Airport’s new adopted charity for 2013-14. 

The announcement comes following a staff vote and charity selection process. Over the last few years, Newcastle Airport has helped the NSPCC to raise thousands of pounds for children in the North East. 

From January, Maggie’s will benefit from funds raised at the airport. Many passengers donate their leftover foreign currency to the charity as well as sterling at collection facilities across the terminal. Airport staff will also get involved in regular fundraising activities. 

Maggie’s offers a free programme of emotional support and practical advice to people with cancer as well as their friends and families. They offer professional information and advice, counselling, benefits advice, support groups and practical workshops such as nutrition classes. Last year the charity’s UK-wide network of centres received over 100,000 visits from people with cancer and their loved ones. 

Maggie’s has been working hard to raise funds to build a new purpose built centre in Newcastle based at the Freeman Hospital. It will serve a population of 3 million people where over 13,500 people are diagnosed with cancer every year and is hoped to open before summer 2013. The centre was designed by Ted Cullinan. 

Dave Laws, Chief Executive of Newcastle International Airport, said: “Our relationship with the NSPCC has been hugely successful and we’re glad to have been able to help them raise so much for the cause. Our new adopted charity Maggie’s is a wonderful charity which we feel will have a real benefit for those in the region and their families dealing with cancer and will offer a valuable service. We look forward to working with them to support their launch in the region from January.” 

Lorna Moran, Chair of Maggie’s North East, said: “We are delighted to have been chosen as Newcastle Airport’s adopted charity for the next two years, it is such a great boost to Maggie’s this Christmas. 

“Maggie’s provide practical and emotional support to people with cancer and their loved ones, completely free of charge. It is only because of the generosity of supporters like Newcastle Airport that we are able to provide this vital support; we are so grateful to be their new charity partner.” 

Janet Richardson of the NSPCC, said: “The partnership with Newcastle Airport has not only raised vital funds for NSPCC totalling £15,948 this year to date, but has also helped to raise the profile of the charity in the North East. Although the NSPCC is a national UK charity, we work in your local communities, supporting and protecting local children. Monies raised for NSPCC here in the North East are used to fund our pioneering services for local vulnerable children such as our new Childline School Service. 

“I’d like to thank management and staff of Newcastle International Airport for their support which has helped NSPCC to pilot this new service here in the North East.”

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