Feedback from RFFS Managers

See below for feedback from Fire Service Managers whose staff have attended courses at the Newcastle Airport Fire Training Academy.

George Farquhar
Chief Fire Officer, Highlands and Islands Airports Limited

HIAL have experience of both Initial and Reval courses at Newcastle and the feedback from our delegates is consistently good. The level of skills and knowledge delivered by the operational instructors and tutor delivery is always rated highly and the extra touches are noted – the scenarios and graphics on the VR simulator are high quality and ATCOs on the radio ensure the exercises are challenging.

Our staff are welcomed by everyone on station where they are offered the use of all facilities. Most impressive is that our teams come back motivated and ready to make use of the knowledge gained.

Gary Barthram
AFM Heathrow Airport Fire and Rescue Service

I have now sent two groups of firefighters to Newcastle on the Crew Commander Incident Command Initial Course.

The facilities, training received and accommodation have all been first class, all of my guys have been very complimentary of the attitude of the instructors and crews at NCL to provide a worthwhile and interesting course.

Also, I would like to comment on the excellent post course feedback for each individual which was very thorough and detailed, I would not hesitate in recommending, well done Newcastle keep it up.

Graham Simpson
Fire Service Manager, Newquay Cornwall Airport 

I have recently attended a Supervisor Revalidation Course run at Newcastle Airport Fire Training Academy. The main driver for me attending NCL was the positive feedback from my staff who had attended previous courses both at Acquisition and Application / Revalidation levels.

The team at NCL were professional from the outset and the course content and delivery was in my opinion fully commensurate with the role of “Supervisor”.

The Theory, Practical and Assessment elements were all done with enthusiasm from Fire Ground staff and Instructors / Assessors (All NCL Fire Service Personnel). The course “Guest Speakers” were informative and covered their individual subjects in-depth.

The hotel arrangements were first class and monitored by NCL Fire Academy staff, the whole NCL experience was enjoyable and I would be content to recommend this Approved Training Provider (ATP) to any Fire Service Manager.

This is a sound ATP operation and all credit must go to all the personnel who make it happen that way.

Andy Munns
Chief Fire Officer, Jersey Airport

This was the first supervisory course facilitated by Newcastle Airport and although there were some very minor areas the ATP could tweak to enhance the content and format, this is only to be expected with such a new course and provider.

Overall the revalidation course with the new ATP was a breath of fresh air with many pertinent and relevant learning opportunities being established. Particularly useful was the integrated work with the Tyne & Wear local authority and the balance between practical and theoretical training. No reason not to use this ATP in the future.

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